Canadian privacy officials concluded that TikTok fails to protect children’s personal information. They said the platform allows underage users and mishandles sensitive data.
Children continue to use TikTok
Hundreds of thousands of Canadian children access the app each year. The company insists the platform is not for users under 13. Investigators confirmed that many minors still use it.
Sensitive data used for targeting
The investigation revealed that TikTok collected personal data from large numbers of children. The platform then used this information for targeted advertising and content recommendations. Officials warned this practice could harm young users.
Company pledges new safeguards
TikTok announced plans to strengthen protections for Canadian users. It disputed some of the findings but did not clarify which conclusions it contests.
Privacy commissioner raises concerns
Privacy commissioner Philippe Dufresne led the inquiry with other officials. He said TikTok gathers vast amounts of user data, including from minors. He warned that targeted ads and content could negatively affect children.
Mr Dufresne confirmed the company agreed to improve measures against underage access. TikTok also promised to clarify how it handles children’s data.
TikTok responds
A spokesperson said the platform welcomed the investigation. They noted that Canadian officials accepted several proposals to improve safeguards. The spokesperson added that TikTok remains committed to transparency and privacy despite disputing parts of the report.
Global scrutiny intensifies
The Canadian findings add to worldwide attention on TikTok. Governments are questioning its impact on children and raising national security concerns. The Chinese-owned company and Beijing deny all allegations.
In the United States, former President Donald Trump discussed TikTok with Chinese leader Xi Jinping. Talks included a potential takeover of TikTok’s US operations by American companies.
In Europe, the European Commission ordered staff in 2023 to delete TikTok from corporate phones and devices. Officials said the measure aimed to protect data and improve cybersecurity.
